Complaints

The complaints section allows you to record complaints against a specific broker or adviser. A full historic data record is kept. To view the detail of any record just click on one of the complaints and this will open a new window.

Complaints Window

As you can see the window shows all the details about the complaint that has been made against your broker. Within this window you can enter why the complaint has been made, the outcome and the key dates of the complaint.

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Free web based software for mortgage brokers and IFA's, packagers and intermediaries catering for many financial products including Mortgages, Commercial Mortgages, Bonds, Insurance, Secured Loans, Commercial and Personal Loans etc. Our main products include the i-maps and new i-mapx software these great products include complaint management, backoffice solutions, fact finds, FSA compliance, task management, sourcing, messaging, client management. Our software also includes a mortgage fact find, back office software, compliance monitoring, compliant processing for Residential & BTL Mortgages, Secured Loans, Commercial Mortgages, Investment Products, Insurance Policies and Overseas Mortgages.